AI Reliability Engineering

Your Production AI Is Failing in Ways You Can't See

Axiontest is an AI Reliability Engineering company. We run proprietary tooling — 374 attack vectors across your web layer and AI layer — to evaluate, red-team, and harden LLMs, RAG systems, and AI agents before and after they ship.

374 Attack VectorsProprietary Testing Tools48hr First AssessmentSOC 2 Aligned

The Problem

AI Systems Fail in Production. Most Teams Never See It Coming.

Every production AI system has failure modes baked in. Without continuous evaluation and adversarial testing, you only discover them after users do.

🌀

Hallucinations

Confident, wrong answers delivered as fact to end users.

💉

Prompt Injection

Adversarial inputs hijacking model behavior and overriding system instructions.

📉

Model Drift

Silent accuracy degradation over time as model versions or data distributions shift.

⚠️

Unsafe Outputs

Harmful, biased, or non-compliant responses reaching production users.

🔍

Retrieval Failures

RAG pipelines returning irrelevant, stale, or hallucinated context from vector stores.

🔗

Agent Breakdowns

Multi-step agentic workflows failing mid-orchestration with no recoverable state.

🔧

Tool Misuse

Agents calling the wrong tools, with wrong parameters, or at the wrong time.

🧠

Context Degradation

Long-context coherence loss and instruction forgetting in extended conversations.

Core Solutions

The Full Stack of AI Reliability

Six interconnected disciplines that together close every reliability gap in your production AI system.

Continuous AI Evals

Catch regressions before your users do.

We run our proprietary LLM evaluator across 6 quality dimensions — Factual Accuracy, Instruction Following, Refusal Precision, Consistency, Hallucination Detection, and Scope Adherence — with 57+ pre-built test cases tuned to your domain.

  • 6-dimension quality scoring
  • 57+ domain-specific test cases
  • Deterministic PASS/PARTIAL/FAIL
  • Markdown client reports

// eval run: checkout-agent-v2.4.1

PASS hallucination_rate → 2.1% (threshold: 5%)

PASS faithfulness → 0.94

WARN answer_relevance → 0.81 (↓ from 0.89)

PASS toxicity → 0.00

3 passed · 1 warning · 0 failed

→ Report sent to Slack #ai-quality

AI Red Teaming

Systematically attack your AI before adversaries do.

We run 374 attack vectors across two layers: 90 AI-specific prompt injection vectors (9 domain packs) against your model, and 284 web-layer payloads against your endpoints. Most red teams only see the AI layer. We test both.

  • 90 prompt injection vectors
  • 284 web-layer attack payloads
  • OWASP LLM Top 10 coverage
  • VULNERABLE/SUSPICIOUS/CLEAN verdicts

Red Team Run — GPT-4o RAG Agent

4 critical
CRITICALIndirect Prompt InjectionEXPLOITED
HIGHSystem Prompt ExtractionEXPLOITED
CRITICALPII Leakage via RAGEXPLOITED
MEDIUMRole Confusion AttackMITIGATED
AI Observability

Full visibility into every LLM call, trace, and output.

Real-time tracing of LLM calls, latency, token usage, output quality, retrieval relevance, and tool invocations across your entire AI stack. Know exactly what your AI is doing, why, and where it failed.

  • Distributed LLM tracing
  • Latency & token dashboards
  • Output quality scoring
  • Retrieval relevance metrics

Trace: customer-support-agent · run_a91f

retrieve_context142ms
rerank_docs38ms
llm_call (gpt-4o)1840ms3220tok
output_guard12ms
send_response4ms
Total: 2,036ms · Quality score: 0.93 · Relevance: 0.91
Agent Reliability

End-to-end testing for multi-agent orchestration.

Validate the full agentic loop — tool use accuracy, handoff integrity between agents, memory consistency, goal completion rates, and graceful failure recovery. Built for LangGraph, CrewAI, AutoGen, and custom orchestration layers.

  • Multi-agent workflow testing
  • Tool use accuracy scoring
  • Handoff integrity checks
  • Failure recovery validation

Agent Orchestration Map

Orchestrator1 callshealthy
Risk Assessment Agent3 callshealthy
Data Retrieval Agent7 callsdegraded
Compliance Agent2 callshealthy
Output Formatter1 callshealthy
AI Governance & Risk

Compliance, audit trails, and policy enforcement for AI.

Full audit trails for every AI decision, automated bias detection, regulatory alignment (GDPR, HIPAA, SOC 2, EU AI Act), and policy enforcement gates. For AI teams with real compliance obligations.

  • Full decision audit trails
  • Bias & fairness detection
  • HIPAA / GDPR alignment
  • Policy enforcement gates

Governance Scorecard

SOC 2 Aligned
Audit Trail Coverage100%
Bias Risk Score12% risk
Policy Gate Pass Rate98%
Data Retention Compliance100%
HIPAA Alignment94%
Production Monitoring

Continuous quality scoring on your live AI traffic.

We instrument your production AI stack to score every output, detect anomalies, and alert on drift in real-time. Weekly reliability scorecards give your team and stakeholders a clear picture of AI quality over time.

  • Live output quality scoring
  • Drift anomaly detection
  • Weekly reliability reports
  • Stakeholder scorecards

Weekly Reliability Report

May 12–18, 2025

94.2%

Avg Quality

2

Drift Events

99.97%

Uptime

Mon 03:14Quality spike detected → auto-alert fired
Wed 11:22Drift threshold breached → rollback triggered
Fri 09:00Weekly scorecard delivered to stakeholders

Proprietary Tooling

Built for This. Not Retrofitted.

We built our own testing tools because existing frameworks only evaluate the AI layer. Every engagement is backed by three purpose-built instruments that together cover the full attack surface of an AI application.

374

Total Attack Vectors

9

Domain-Specific Attack Packs

6

LLM Quality Dimensions

2

Attack Layers Covered

Eval Engine

6

Quality Dimensions

LLM Quality Evaluator

Pattern-based scoring across Factual Accuracy, Instruction Following, Refusal Precision, Consistency, Hallucination Detection, and Scope Adherence. Deterministic PASS/PARTIAL/FAIL — not AI-judges-AI.

  • 57+ pre-built test cases
  • Healthcare · Fintech · Legal · Coding · Education · Support
  • Compare-runs (before/after prompt changes)
  • Markdown reports ready for client delivery

# Healthcare AI · Eval Run 23

PASSfactual_accuracy96/100
PARTIALhallucination_detection78/100
PASSrefusal_precision100/100
PASSscope_adherence94/100
AI Red Team

90+

Attack Vectors

Prompt Injection Tester

Systematic prompt injection across 9 domain-specific packs. Auto-detects system prompt leakage by extracting key phrases from the target system prompt and checking every response.

  • Financial AI · Healthcare AI · Support Chatbot
  • RAG/Document AI · Multi-Agent Systems · E-commerce
  • System prompt leakage detection
  • Works with OpenAI, Anthropic, and any OpenAI-compatible API

# Financial AI Pack · 12 of 90 vectors

VULNERABLEgoal_hijack_fin_v3leaked
CLEANjailbreak_dan_11blocked
SUSPICIOUSindirect_inject_ragreview
VULNERABLEprompt_leak_v7leaked
Web Layer

284

Attack Payloads

Web Security Scanner

Full web-layer security scanner covering the HTTP surface that underlies every AI application. Tests the endpoints that AI reliability tools completely ignore.

  • SQL Injection (60) · XSS (34) · Command/SSTI (40)
  • Path Traversal + SSRF (32, incl. AWS metadata)
  • NoSQL + GraphQL (18) · Deserialization (13) · JWT attacks
  • cURL paste-and-parse workflow · HTML findings report

# /api/chat endpoint · 3 of 9 packs

VULNERABLEsqli_error_based_v1MySQL err
CLEANsqli_time_blind_pgno delay
SUSPICIOUSxss_csp_bypass_042.4× body
VULNERABLEssrf_aws_metadata200 OK

Tools run internally as part of every engagement — not sold as standalone licenses.

Industry Solutions

Built for Teams Where AI Reliability Is Non-Negotiable

Sector-specific evaluation frameworks tuned to the compliance, accuracy, and safety requirements of your industry.

🏥

Healthcare AI

HIPAA compliance, clinical accuracy, hallucination risk in diagnostic or advisory AI.

  • Clinical accuracy evals
  • PHI leakage detection
  • HIPAA audit trails
  • Hallucination risk scoring
🏦

Fintech AI

Regulatory compliance, decision auditability, and model risk in financial AI systems.

  • Decision audit trails
  • Bias & fairness testing
  • Regulatory alignment
  • Model risk reporting
⚖️

Legal AI

Contract accuracy, citation validation, and confidentiality in legal document AI.

  • Citation accuracy evals
  • Confidentiality testing
  • Hallucination scoring
  • Privilege boundary checks

SaaS AI

Feature reliability, multi-tenant isolation, and output consistency at scale.

  • Regression eval pipelines
  • Tenant isolation testing
  • Output consistency scoring
  • Release gate automation
💬

Customer Support AI

Tone accuracy, escalation path integrity, and brand-safe outputs in support AI.

  • Tone & sentiment evals
  • Escalation path testing
  • Brand safety scoring
  • Resolution accuracy

How It Works

A Continuous Reliability Loop, Not a One-Time Audit

AI reliability isn't a single event. It's an ongoing engineering discipline that runs in parallel with your product development cycle.

01📐

Evaluate

Define your eval suite. Run automated assessments against ground truth across hallucination, faithfulness, relevance, toxicity, and task-completion metrics.

  • Metric definition
  • Ground truth benchmarking
  • Regression diffs
  • CI/CD gates
02🔭

Observe

Instrument your production AI stack. Trace every LLM call, score live outputs in real-time, and surface quality anomalies before they compound.

  • Distributed tracing
  • Live quality scoring
  • Anomaly detection
  • Latency monitoring
03🛡️

Secure

Red-team adversarial scenarios, enforce output policies, audit every AI decision, and validate compliance with industry-specific regulatory requirements.

  • Adversarial red-teaming
  • Policy enforcement
  • Decision auditing
  • Compliance alignment
04📈

Improve

Prioritise regressions by impact, guide fine-tuning and prompt iteration, validate improvements, and re-deploy with confidence.

  • Regression prioritisation
  • Fine-tune guidance
  • Improvement validation
  • Safe re-deployment
This loop runs continuously — every deployment, every model update, every week in production.

Enterprise Trust

Reliability You Can Measure and Report On

Axiontest doesn't just find problems. We give you the dashboards, reports, and scorecards to demonstrate AI reliability to your team, board, and regulators.

500+

Eval scenarios per project

48hr

Time to first assessment

SOC 2

Aligned reporting

10+

Model families supported

📊

Reliability Scorecards

Executive-ready summaries of your AI quality posture — hallucination rates, drift trends, red-team findings, and compliance status in a single document.

📅

Weekly Drift Reports

Automated weekly reports comparing current production quality against baselines, highlighting regressions and emerging failure patterns before they escalate.

🖥️

Live Client Dashboard

Real-time visibility into your eval results, defect board, security findings, and reliability metrics — available to your entire team, 24/7.

Tooling Ecosystem

Works With Your Existing AI Stack

We instrument, extend, and integrate with the tools your team already uses. No rip-and-replace. No new platform to learn.

LangSmithObservability
DeepEvalEvaluation
RagasRAG Eval
PhoenixTracing
Weights & BiasesExperiment Tracking
OpenAIModels
AnthropicModels
LangChainOrchestration
LlamaIndexRAG
Hugging FaceModels

And any OpenAI-compatible or Hugging Face model endpoint. If your team uses it, we can instrument it.

Free Assessment

Is Your Production AI System Reliable?

Book a free AI Reliability Assessment. We'll review your stack, identify your highest-risk failure modes, and show you exactly what to fix first.

No commitment required48-hour turnaroundFull findings report included